To create a Jira ticket from a particular conversation from within Veamly, click on the send to button. In the pop up, you can choose Zendesk or Jira. When you click, the conversation details will automatically be pre-populated in the description field. You can add your issue type and select the project you want to ..
When you click on a particular conversation, you can see the activity tab. You will find there any action done on a particular con..
Conversations define all the different form of messages across your tools from comments on tickets to chat. In Veamly, you have now one prioritized feed of conversations pulled from your different collaboratio..
You can reply to any conversations across different tools from Veamly directly. To reply to a conversation, click on the reply button of the conversation. A text field shall appear. Write your reply and hit enter. Your reply will be sent directly to its respective channel. It will also show ..
To get details about a specific message in the feed, click on the desired message item and you will see the details section in the top right corner of the screen. This includes the workspace, the domain, the name of the message sender and the la..
Veamly allows you to a perform a variety of actions: Check mark conversations (by clicking clicking on the check boxes) Star your favorite conversations from the feed (by clicking on the yellow star icon) Archive (close) conversations when you are done with them (by clicking on the green icon) Mark conversations read or unread (by ..