How to install & configure the integration:

1. Initiate the Jira integration setup

To add the Jira integration to Veamly, Press on the + button then add Jira. Once you choose Jira, you will be redirected to the Jira login window.

Veamly will ask for permissions to connect to your Jira account. Once you click on “accept”, Veamly will be redirecting you to the next step.

2. Set the right permissions for Veamly

  • If you don't have an admin Jira account:

Veamly will show up a pop up for you to add your email in order to request access from your admin. 

You will receive an email to confirm your request. Veamly team will notify as soon as your admin team approves your access and then you will be able to get started.

In the meantime, you will be able to access your Jira account on Veamly and you won’t have your Jira conversations escalating on the Veamly conversational feed. 

  • If you have an admin Jira account:

You will receive a pop up for you to install the app from the Atlassian marketplace. Make sure to click on “Install App”. You will be then redirected to a page to install the app in your Jira instance. 

Once installed, you will receive a pop up with the option to connect more apps or go back to feed. 

Congrats  🎊, you have added the Jira integration successfully.

Important Note: 

Only the jira comments are escalating and the confluence comments are not included in this integration. 

We are working on optimizing the confluence integration and you will be notified when released! 


 

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